Frequently Asked Questions

Shipping & Delivery

Do you offer free shipping?

Yes! We offer complimentary standard shipping on all orders across Australia. If you need your order sooner, express shipping is available at checkout for an additional fee.

Do you ship internationally?

At the moment, we only ship within Australia. We're working on expanding to more international destinations in the future. Join our mailing list to be the first to hear about shipping updates and exclusive offers.

How long will it take for my order to arrive?

Delivery times vary depending on your location and the shipping option selected at checkout. Once your order has been dispatched, you'll receive a confirmation email with tracking details so you can follow its journey.

Can I return or exchange my order?

For the latest information on returns and exchanges, please refer to our Shipping & Refund Policy. If you have any questions before placing your order, our team is happy to help.

What should I do if my wallet arrives damaged?

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the issue. We'll work with you to resolve the matter quickly.

Product & Details

Does it fit in a small crossbody bag?

Yes! Zevra is designed to be only 10.3cm tall, specifically to fit smaller bags.

How many cards can the wallet hold?

The pop-up card holder securely stores up to 6 cards, while the wallet can comfortably hold up to 9 cards in total, along with cash and bills.

Does it protect against identity theft?

Every Zevra wallet comes with built-in RFID protection as standard.

Any further questions?

Please reach out to us at support@shopzevra.com.au